FAQs

UK Delivery Information 
Don’t you just hate it when you spend hours looking for the right product at the right price and head to the checkout only for a huge delivery cost to be added on?! Well we do too – that’s why delivery on all orders is free. Standard delivery usually takes 2-3 days, but in most cases orders will reach you within 48 hours of payment. 

Next day delivery is available for a charge and only available Monday-Friday. The cut off point for same day dispatch for next day delivery is usually 10am.

Worldwide Delivery Information
Unfortunately, whilst we would love to provide free delivery for everyone, there is a charge of international shipping. This is to cover the considerable costs of cross-border shipping. There is a flat charge of £9.99 (plus VAT) to most EU countries, but this may increase depending on the country the order is from.

Return Information 
You’ll love our products. If you don’t, send them back within 14 days and we’ll take care of it. We accept returns on any unopened, damaged, or unsatisfactory goods. Return requests are processed within 2-3 days. Any orders made that have not yet dispatched can be cancelled. 

Customer Service 
Bottom line, we are a small company, and we are positioned to ensure your experience with us is pleasant. If it isn’t, send us an email using our contact page. This is the best way to contact us and we’ll respond as quickly as possible. 

Promotions 
If you’re busy collecting six of our stickers to get your next order free, then read on to see how it works. We’ll normally ask you to send us a picture of your sticker collection and then we’ll verify this against the order information we have of you on file. Once verified, we’ll send you a coupon code that gives you a discount based on the average of your last six orders. Simple! 

Privacy Notice 
We don’t give away your information, because that’s not nice, and we are nice people. Our site may use cookies to enhance the website user experience. Any information collected would be used to help personalise the user experience, improve our website, or send periodic emails (only if you opt-in to this service). Sensitive and private data exchanged during the ordering process is done securely using a valid, trusted SSL certificate and the third party Stripe at checkout. Data is encrypted and protected with digital signatures.